Am I the only one who finds the practice of doctor’s,
dentist’s, and veterinarian’s offices calling incessantly to remind clients of
their upcoming appointments annoying? And now other businesses are apparently
following suit. I miss the old days when, if you had appointment, you were
expected to show up. No one had to call and jog your memory.
And of course, they always call in the morning hours,
usually at eight o’clock or so. That might be fine for some folks but for a guy
who gets home and makes it to bed around six, these phone calls are more than
annoying. I don’t need to be awakened just so they can tell me I’m going to
need to get up early for my appointment.
Every time I get one of these calls, I feel like saying,
“Yes, I know I have an appointment—I made it, remember?” But, contrary to
popular opinion, I’m a nice guy and I haven’t done that—yet.
This may seem rather petty to some folks, and maybe some
like getting these calls. If you’re prone to forgetting your appointments, I
can see how you might appreciate a friendly reminder. Although, I may get old
and forgetful someday, so far, I do not have that problem. Barring some
unforeseen event, if I have an appointment, I’ll be there. And, in the event of
some unforeseen event, the phone call reminder won’t make a difference. So, as
you may have gathered, for me the annoyance is not a petty thing. And now
they’ve begun texting as well. And expecting me to respond. When I do not, they
keep sending more texts.
I’ve tried asking them not to call (or text), explaining
that I am usually sleeping when they phone but it didn’t work. Then, instead of
asking, I just said, Do Not Call. That didn’t work either because apparently,
these days, the customer doesn’t get to determine what they would prefer.
So, I’ve come up with a new plan. A couple of days before my
appointment, I’ll do the calling—just to confirm they have me scheduled and to
remind them I’ll be in at my appointed time, you know, just in case they might
have forgotten.
I’m sure my call will be met with something along the lines
of a slightly confused “Uh, yeah, we have you down” as they wonder why on earth
I’m calling. (The same way I felt when they first started calling me). I’m
thinking it won’t take too many of these calls before they decide to honor my
request to not call me. But, as I often am in these matters, I could be wrong.
~
Bruce
A. Borders is the author of more than a dozen books, including: Inside Room 913, Over My Dead Body, The Journey,
Miscarriage Of Justice, The Lana Denae Mysteries, and The Wynn Garrett Series. Available in ebook at www.amazon.com/Bruce-A.-Borders/e/B006SOLWQS
and
paperback on Amazon, Barnes & Noble and Books-a-Million. Bruce A. Borders
is a proud member of Rave Reviews Book Club.
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